In response to recent changes in Google's API, LocalClarity's Insights reporting suite has been impacted. While the API modifications offer enhanced Impression metrics, there has been a significant removal of view metrics. This includes views for GBP locations, Posts, and Images. Rest assured, LocalClarity will retain historical views data, although these graphs will no longer populate moving forward due to the API changes. We are committed to keeping you informed about these updates.

LocalClarity users now have the capability to manage Apple Places directly within our platform, through an Authorized connection. With Apple Maps being a prominent navigation engine, this development offers immense value. Take full control of your listings and engage with reviews, expanding your reach and influence across this highly utilized platform. Enjoy the benefits of managing your locations seamlessly across multiple valuable sources, empowering your business with greater visibility.

Add Google Play Store and Apple App Store to the list of sources you can set-up Auto Response campaigns for in LocalClarity. When people leave reviews on either App store, you can establish campaigns that will automatically respond to them. This eliminates the need to go back and forth and respond to App reviews manually. Intelligent Auto Response through LocalClarity can now go even further in automatically handling your reviews.

LocalClarity now offers the ability to respond and manage Apple App Store reviews directly within the application. With a seamless API connection, users can effortlessly engage with App Store reviews without leaving the LocalClarity platform. This added functionality allows brands to conveniently address and respond to Apple App Store reviews, further expanding the range of sources available for review management within LocalClarity.

Great news for LocalClarity users! You can now respond to Google Play Store Reviews directly within our platform. Through a new API connection, Google Play reviews seamlessly integrate into the ReviewsInbox. This feature offers increased convenience, as brands can access and respond to both app and map reviews in one centralized location. Enjoy streamlined review management and enhanced engagement with your customers across multiple platforms using LocalClarity.

Hiding Locations in LocalClarity is now a click of a button away. Use our new Location Controls feature to remove visibility for any location(s) you no longer want visible within LocalClarity. Any Hidden location will be available in the Hidden Tab, where they can be un-hidden if ever required. This allows users the ability to make changes and have the ability to change back easily if needed.

LocalClarity is excited to roll out our latest enhancement: displaying updated time stamps for Google reviews. This addition significantly improves visibility, providing users with access to both the original review date and the updated time stamp. Such transparency is essential for accurate reporting and thorough evaluation. By capturing the full timeline of a review, businesses gain valuable insights that were previously inaccessible.

Reviews removed from Google will now be detected and identified in LocalClarity. When Google removes a review for whatever reason, a discrepancy would be created between Google's review count and LocalClarity. Now that we are able to mark removed reviews, such discrepancies will no longer be an issue. This also allows for a complete picture of your reviews within Google.

Mapping Locations in LocalClarity is now directly editable within the platform. Google locations are viewed as the Parent while all other integration locations can be dragged over to connect with Parent location within the new Mapping tab. This allows users to have all review sources under one Parent location to get a quick overview of performance across sources, and to make sure NAP's are aligned as well.

LocalClarity's Intelligent Auto Response becomes more dynamic with the addition of Short Comment responses. When reviewers leave brief comments, users can now match their responses with shorter templates. This ensures that lengthy replies aren't sent when dealing with concise reviews. With the ability to create shorter reply templates specifically designed for such comments, users can effectively engage with reviewers while maintaining relevance and efficiency. Make the most out of Intelligent Auto Response with tailored responses for every type of review.