The ReviewsInbox in LocalClarity is now even more organized for Users. Replies are now broken out into User, Auto, Destination, and Marked Reply. Marked Reply is a new label for reviews that are either for indexed connections or for connections that block indexing reviews. Now Users can set a Review to Marked Reply if they replied to it externally.

LocalClarity's Manage Filters section in the dashboard now provides users with a comprehensive breakdown of their filters and the ability to make adjustments. This visual representation allows for easy identification of areas where additional filters may be required or where modifications and removals are necessary. With the convenient dropdown feature, users can quickly view the elements associated with each filter, enabling streamlined management and ensuring filters align with specific criteria. Take control of your filtering system with LocalClarity's intuitive Manage Filters feature.

The ReviewsInbox™ in LocalClarity has started being updated in an exciting series of releases. Admins can now assign reviews to Users and in turn the inbox can be filtered by 'My Reviews'. Users can also mark a review with a Review Status. This helps label reviews into buckets were other team members can see where the reviews in the inbox stand. More updates are to follow soon!

LocalClarity users can now have email notices triggered every time edits are made to any of their locations. For example, clients can have a recap sent the following day of all changes made to Holiday/Special hours from the previous day. This allows for greater visibility for Single-Source-of-Truth connections as no edit will go unnoticed.

Call to Action links for Google Posts can now be customized within LocalClarity. In the Manage Locations module users can select the locations they wish to make a Post for and then enter in variables to change the link based on different locations. This allows for bulk Posts without having to manually change the URLs for every location.

Users in LocalClarity can set a start date for their reviews within the ReviewsInbox. This custom field is important for those who want to have a fully replied to inbox and want to disregard reviews from 10+ years ago. Changing the start date will not affecting any other reporting as that pulls historic data. Users can pick a Day One and further organize their ReviewsInbox.

Dashboard in LocalClarity has been upgraded with five new charts that all help with review score evaluation across locations. These include Review Responses, Response Time, Comment Ratio, Comment Length, and Word Ratio Over Time. Analyzing these data sets, an Admin can see which areas need improvement and which are succeeding by looking at the trends over time.

Users tired of seeing the chat bubble pop up while in LocalClarity now have the option to turn it off. While the support team is still readily available, some users found the bubble got in the way of their workflow. This option can changed at the user's convenience from on to off or vice versa.

Bulk Posts are now possible through LocalClarity's Manage Locations module. Not only can users create Posts for multiple locations at once, they can also customize the CTA URL to ensure each location has a unique landing page. This makes Post workflows much more manageable and also allows for tracking clicks based on location.

The Notification feature in LocalClarity now has filters where users can find exactly what they are looking for. Users can filter their Notifications by the specific community change they are looking for. For example, a user could filter by Website if they want to see any public edits for Website URLs. This allows for more specificity in the Notification experience.