LocalClarity users can now add a second email, a Public email, to their user-account. This gives more flexibility in task management as users can use a non-personable email to receive tasks. For example, a support email could be added as the Public email so a whole team could see new messages instead of just the single individual.

LocalClarity’s Review Summary Reports now deliver information in a more organized format. Users can generate and automatically distribute these reports to their team in real-time or on a schedule. The reports include key details such as review count, average star rating, and response count. Keep your team informed with streamlined Report Management.

In LocalClarity's ReviewsInbox users can now search for multiple terms at once. For example, a user can now do a search for 'service' and 'staff' to see any reviews with either of those terms. Searches can then be saved as Filters and be used across the platform and in the future. This is yet another enhancement to the ReviewInbox workflow.

Users can now create more variables for their locations to be used in Auto Reply templates. These variables can be added at the Profile level (for example, if the support email is the same for every location) and the Location level (for example phone numbers, which differ by location). Auto Responses are now even more customizable and can fit any workflow.

The downloaded attribute list in LocalClarity now aligns with the platform's language settings, ensuring users receive data in their preferred language. This update underscores our commitment to supporting international clients and enabling them to maximize the platform's capabilities.

The ReviewsInbox in LocalClarity now features an enhanced viewing experience, allowing users to read the full text of reviews without opening them individually. Users can conveniently choose their preferred display options, such as No Text, Medium, Expand, or Full, to determine the amount of review text shown. This enhancement streamlines the process of comprehending and managing reviews, providing a more efficient and user-friendly experience. Enjoy enhanced readability and improved review management with the latest update to the ReviewsInbox.

LocalClarity's newest enhancement aids in user convenience by enabling the bulk creation of Facebook location pages directly from the Bulk Management module. With Facebook being the platform's second largest integration, this addition streamlines the process of page creation and management within a single module. Enjoy seamless control and efficiency as you effortlessly create and manage your Facebook location pages using LocalClarity's latest feature.

Our newest feature allows users to create bulk posts and schedule content in advance, providing flexibility in timing. This update aligns with our platform's objective of empowering multi-location brands to effectively expand their client communication channels. Initially requested by Google My Business Post users, this sought-after feature is now available to all LocalClarity users, enabling them to streamline their posting process and maximize their communication efforts across multiple locations.

Managing locations in LocalClarity is now even more scalable. Users can effortlessly make one-to-many edits across their locations. Adding Holiday/Special hours for all locations is a breeze - simply select all locations, add the hours, and the change will be automatically applied. The time-saving functionality extends to posts as well, allowing users to make posts across multiple locations simultaneously.

With Review Showcase by LocalClarity, businesses can now embed a visually appealing carousel of their reviews directly on their website. This powerful feature allows users to customize the Showcase to align with their branding, creating a seamless and immersive experience for visitors. By showcasing rotating reviews on their website, businesses can effectively demonstrate positive customer experiences, instilling trust and confidence in potential customers.