LocalClarity
We help businesses
manage customer reviews at scale
improve reputation scores
optimize GMB presence
schedule & publish Google Posts
monitor and respond to Google Q & A
increase their local search traffic
acquire more customers
LocalClarity gives multi-location businesses the power to take control of their reputation and local search presence.
Brands and agencies around the world leverage LocalClarity to streamline and simplify review management, improve local search & map rankings, track competitors, and discover actionable insights across locations.
Empowering 80,000+ business locations in 67 countries
Review Management with Unparalleled Control and Visibility
Engage all of your customers from all of your locations in a single control panel.
Connect Google My Business, Facebook, Zomato, TrustPilot, TripAdvisor, Expedia, Booking, AVVO, Lawyers.com, RateMDs, Healthgrades, Indeed, Glassdoor, Expedia, Apple App Store, Google Play, and dozens of other platforms to bring everything into our industry-leading ReviewsInbox™.
Easily monitor and respond to reviews in real-time, improve local search engine rankings, track performance, enhance your reputation, and drive additional sales.
Manage GMB Questions & Answers across locations in the same portal.
Google My Business & Facebook Control
Less than 10% of brands take full advantage of all GMB tools to improve search discovery and achieve higher map rankings. Easily identify opportunities and then quickly optimize each element (individually or in bulk) to pull ahead of less savvy competitors.
- One-button audit download shows each missing opportunity
- Quickly visualize GMB and Facebook status details by location
- Assign Friendly Names and entity tags to organize large accounts
- Bulk add/edit/delete any location detail in a single upload
- Bulk upload Google Questions & Answers to populate a location FAQ
- Unique "Spreadsheet UI" for control wthin and across accounts
Google Posts @ Scale
Talk directly to clients in the search results via Google Posts. Share updates, offers, events, and COVID-19 post to inform and engage customers — driving website visits, phone calls, and walk-in traffic.
- Bulk upload hundreds (even thousands) of Posts in a single file
- Set a full communication cadence by scheduling posts in advance
- Leverage UTM tracking parameters to track site performance
- Access KPIs for all historic Google Posts for every location
- Filter Posts by photo/video, by topic and by call-to-action
- Assign campaign names to view aggregate performance reporting
Track Competitor Reviews
Understand the strengths and weaknesses of competitors by leveraging competitive insights from their online reviews. Access ratings, comments, and even brand responses for up to 10 competitors. To get ahead, compare sentiment for products and services, track trending topics, evaluate custom categories.
- Access all historic reviews and daily updates
- Track reviews from Google, Yelp, TripAdvisor, 30+ platforms
- Compare performance across brands or down to the individual location
- Visualize performance comparisons in a full reporting suite (dashboard, wave quadrants, and review breakdown)
Deep Performance Insights Across Your Business
Aggregating all the insights from Google My Business for all your locations daily is just the beginning. A beautiful dashboard and powerful grouping and filtering allow you to analyze your data in ways never before possible.
- View insights (searches, maps, driving directions, phone calls, website visits, brand vs. indirect queries, and photo counts & engagement) by country, state/region, city/location or even manager
- View trends by day, week or month
- Discover the LCR (Local Conversion Rate) for every location
- Instantly access a full 18 months of daily insights for every location
- Correlate your optimization efforts with actual results to prove ROI
- Identify depth of customer engagement with unique comment based KPIs
- Download the data to connect to your own BI tools
Powerful Collaboration
Enterprise-grade access control allows you to scale your local optimization efforts to the entire organization.
- Create roles for pinpoint visibility and control
- Give each person on the team access to the sections that matter to them
- Limit access by locations or groups of locations to better distribute management of multiple locations
- Scale and simplify procedures via a single unified system
- Set defaults and custom filters to improve team productivity
- Real-time, daily, weekly, and monthly reporting to key stakeholders
Empowering Brands to Take Control
Built for Scale
Enterprise-class user rights management to support companies with tens of thousands of locations across the globe.
Dashboard View
Access insights from Google My Business for all your locations in a single dashboard with powerful grouping and filtering.
Performance Insights
Secure an understanding of exactly what your customers are doing in Google before they reach your web properties.
Reporting Suite
Save, share, distribute, download, and schedule reports across all data sets and locations.
Review Management
Use the Reviews Inbox to effortlessly manage reviews across all your locations. Reviews automatically retrieved daily.
Direct Responses
Respond to reviews with personalized messages or leverage saved replies to provide a consistent approach.
Workflows
Need to distribute yesterday’s negative review scores to 200 managers? Set workflows to socialize reputation control.
Historic Data
Access up to ten years of customer reviews for every location and up 18 months of Local Search Insights.
Insights Team
Work directly with local visibility experts who provide personalized video analysis reviews of your local performance.
Research Library
Explore industry-specific research to validate the ROI of reputation control local search visibility.
Integrations
Build integrations from LocalClarity to your existing customer support and Social Media platforms.
Adaptive Architecture
Contribute to the development roadmap. The LocalClarity architecture is designed for rapid evolution.
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