FREQUENTLY ASKED QUESTIONS
LocalClarity is a comprehensive, enterprise-class solution helping multi-location brands and agencies improve reputations, enhance customer service, optimize local search discovery, and gain competitive advantages — at scale.
No need to schedule a demo. It takes just minutes to set up your account and integrate your Google My Business, Facebook, and other accounts.
In just a few minutes, you will see up to 15 years of customer reviews and 18 months of local search data organized in a truly unique manner. Identify actionable insights to improve your business profitability in your very session.
Engage with your customers immediately by taking advantage of our proven-effective review response templates or compose one yourself.
You can try for Free for 14 Days. No Limits. No obligations.
LocalClarity integrates natively with Google My Business, Facebook Local, TrustPilot, and Booking. We also support BBB, Bing, Foursquare, TripAdvisor, Zomato, AVVO, Lawyers.com, RateMDs, Vitals, HealthGrades, Zillow, Glassdoor, Indeed, Apple App Store, Google Play, and dozens of other platforms. All platforms are included at the same low price.
Do you need a special platform for your business? Let us know and we will provide an estimate on the timing for including the new platform. In most circumstances, there will be no cost for additional integrations.
Yes, LocalClarity worked directly with the Google API teams to release functionality for chains as part of the COVID-19 response. All clients can take advantage of the platform to communicate with customers directly in search at an unprecedented scale.
Yes, LocalClarity integrates into Google’s Q&A directly into our industry-leading ReviewsInbox.
Users can monitor and answer questions from all locations to make certain potential customers have the most current and accurate information available.
Cutting edge brands take full advantage of the LocalClarity platform to bulk upload relevant questions and answers to build an FAQ directly in each location’s Google Knowledge Pane.
Yes. A custom-domain white label agency solution is available at no additional costs for existing agencies with 20+ locations. Contact us for details.
Yes. Typically for less than the cost of competing platforms — that you still need to staff, train and manage — LocalClarity can provide your customers with unique, customized review responses with a guaranteed average response time of under 24 hours.
Contact us for a quote based on the number of locations and typical review volume.
Yes. The LocalClarity platform is build to streamline, simplify, and scale the workflows for “engaging with your most engaged customers”. This includes Intelligent Auto Response campaigns.
Users establish campaigns to auto-respond to specific reviews based on review score, review content, even location. Contact us for details on how we can significantly improve your company’s productivity.
Yes. In the PRO version of the platform, businesses can track competitor review scores, customer comments, and even brand responses.
Users gain unparalleled insight into the customer feedback — both positive and negative — of their core competitor locations.
Yes (most likely). LocalClarity is available everywhere Google My Business and other major Review sites are available. Contact us if you have specific questions about the coverage in your country.
The number of active locations across profiles is aggregated for simple monthly pricing. For example, a business with 3 accounts of 5 locations each would simply be $150 for the PLUS plan.
Yes. LocalClarity is available in ten languages in all versions. Users can navigate the site in English, Spanish, Portuguese, German, French, Italian, Japanese, Dutch, Arabic, and Mandarin.
Reviews and responses can be managed in ALL languages supported by Google.
Gain free access to the platform for two months by helping us add your preferred language.
We are currently building a review generation platform that will allow users to send emails and text messages to request customer reviews. The expected launch time frame is the end of Q2 2021.
The service is available for businesses or agencies with large (50+) multi-location businesses for an additional annual fee via a partnership we have with an industry-leading aggregator. Contact us for a quote based on the number of locations.
*Included in the core platform at no extra charge is the complete control of your Google My Business and Facebook profiles — from individual edits to easy bulk charges.
We accept all major credit cards for monthly or quarterly payments. Terms and additional payment options are available for Enterprise clients.
Yes. Account “Billing Owners” should go to the Settings section of your Profile and update your payment information.
Yes. Subscribers to the “Plus” and “Pro” packages can cancel their subscription at any time. Canceling your plan comes into effect the following month.
Unfortunately, not at this time. Please try our 14-day trial to make sure LocalClarity is what you want.
Love the Plus plan but would like the benefits of the Pro Plan? Simply Contact Us and we will get you started!
Generally, No. You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
Multi-location brands (and agencies) seeking a strong return on their investment in local search and reputation management will find LocalClarity a great alternative to Yext.
Yext offers the broadest possible set of technology and services for every type of business. This universal approach is rarely ideal for your unique needs. There are simply too many low-value tools in their platform that are also way too expensive.
LocalClarity’s tighter focus helps us create greater value for a narrower client base.
Yes, LocalClarity is a product of the seoClarity Labs team and is part of Actonia, Inc.