FREQUENTLY ASKED QUESTIONS
LocalClarity is an enterprise-class platform helping multi-location brands and their agencies manage reputations, optimize Google My Business, and expand local search discovery — at scale.
It takes just minutes to set up your account and integrate your Google My Business, Facebook, and other accounts. No need to schedule a demo, you can instantly see up to 10 years of customers reviews and 24 months of search insights in your dashboard. You can immediately respond to any review by composing one yourself or select one from a collection of proven-effective saved replies directly in the platform. You can Try for Free for 30 Days. No Limits. No obligations.
LocalClarity integrates natively with Google My Business and Facebook Local. We also support BBB, Bing, Foursquare, TripAdvisor, TrustPilot, Zomato, AVVO, Lawyers.com, RateMDs, Vitals, HealthGrades, Zilllow, Glassdoor, Indeed, Apple App Store, Google Play, and dozens of other platforms. All platforms are included at the same low price.
Do you need a special platform for your business? Let us know and we will provide an estimate on the timing for including the new platform. In most circumstances, there will be no cost for the additional integration.
Yes, LocalClarity has been working directly with the Google API teams to release functionality for chains as part of the COVID-19 response. All clients can take advantage of the platform to communicate with customers directly in search at unprecedented scale.
Yes, LocalClarity now integrates Google’s Q&A directly into our industry-leading ReviewsInbox.
Users can monitor and answer questions from all locations to make certain potential customers have the most current and accurate information available.
LocalClarity allows users to upload logos to customize reporting (daily, weekly, monthly) and notification emails as part of the core offering.
Are you looking for a full whitelabel platform solution for your agency’s clients? We make this available for clients with 20+ locations. Contact us for details.
The service is available for business or agencies with large (50+) multi-location businesses for an additional annual fee per location via a partnership we have with an industry leading aggregator. Contact us for a quote based on the number of locations.
*Included in the core platform at no extra charge is the complete control of your Google My Business profile, from individual edits to easy bulk charges.
Yes. Typically for less than the cost of competing platforms — that you still need to staff, train and manage — LocalClarity can provide your customers with unique, customized review responses with a guaranteed average response time of under 24 hours.
Contact us for a quote based on the number of locations and typical review volume.
Yes. The LocalClarity sytem is built with a number of tools to streamline, simplify, and enhance the work flows of “engaging with your most engaged customers”. This includes Intelligent Auto Response campaigns. Users can now establish campagins to auto-respond to certain triggered reviews based on review score, review content, even location. Contact us for details on how we can significantly improve your company’s productivity.
LocalClarity is available everywhere Google My Business and other major Review sites are available. Contact us if you have specific questions about the coverage in your country.
The number of locations is rolled-up and the account billing level. An account with 12 locations would be only $136/month (first 10 location @$12/location and the next 2 locations @$8 per location).
Yes. We are building out our multi-language update and would like to work with a few test clients. Our initial list is Spanish, Portuguese, German, French and Japanese. Our next planned language is Italian.
Gain free access to the platform for 2 months for helping us with the translations for your preferred language. Please let us know your language preferences.
Yes. Eligible brands can schedule Google Posts to start, stop, or repeat as necessary — overcoming one of the core limitations of the 7 Day post limit. A bulk upload (with scheduling) is also available to manage Google Posts for multiple locations.
*Google currently allows all eligible categories, including “chain” accounts with more than 10 locations to take advantage of bulk Post functionality.
We are currently building a review generation platform that will allow users to send emails and text messages to request customer reviews. The expected launch time frame is the end of Q3 2020.
We accept all major credit cards. Payment terms and additional payment options are available for Enterprise clients.
Yes. Go to the Settings section of your Profile and update your payment information.
Subscribers to the “Plus” and “Pro” packages can cancel their subscription at any time. Cancelling your plan comes into effect the following month.
Unfortunately, not at this time. Please try our 30-day trial to make sure LocalClarity is what you want.
Love the Standard plan but would like the benefits of the Enterprise Plan? Simply Contact Us and we will get you started!
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
Yes, LocalClarity is a product of the seoClarity Labs team and is part of Actonia, Inc.