All Inclusive Plans
Plans include all Review integrations, Reviews Inbox™, Google My Business insights and listing management, reporting, notices, downloads, unlimited activity, and unlimited users.
FREQUENTLY ASKED QUESTIONS
Drop us an email on [email protected] if you couldn’t find an answer to your question in the following list.
WHAT IS LOCALCLARITY?
LocalClarity is an enterprise-class platform helping multi-location brands aggregate and monitor, manage, and respond to every review in one single dashboard.
HOW LONG DOES IT TAKE TO SETUP?
It takes just minutes to set up your account and integrate your Google My Business, Facebook, and other accounts. No need to schedule a demo, you can instantly see up to 10 years of customers reviews and 24 months of search insights in your dashboard. You can immediately respond to any review by composing one yourself or select one from a collection of proven-effective saved replies directly in the platform. You can Try for Free for 30 Days. No Limits. No obligations.
WHAT REVIEW PLATFORMS DO YOU SUPPORT?
LocalClarity integrates natively with Google My Business and Facebook Local. We also support BBB, Bing, Foursquare, TripAdvisor, TrustPilot, Zomato, AVVO, Lawyers.com, RateMDs, Vitals, HealthGrades, and other platforms. All platforms are included at the same low price.
Do you need a special platform for your business? Let us know and we will provide an estimate on the timing for including the new platform. In most circumstances, there will be no cost for the additional integration.
DO YOU OFFER GOOGLE Q&A MANAGEMENT?
Yes, LocalClarity now integrates Google’s Q&A directly into our industry-leading ReviewsInbox.
Users can monitor and answer questions from all locations to make certain potential customers have the most current and accurate information available.
DO YOU OFFER WHITELABEL SERVICES?
LocalClarity allows users to upload logos to customize reporting (daily, weekly, monthly) and notification emails as part of the core offering.
Are you looking for a full whitelabel platform solution for your agency’s clients? We make this available for clients with 20+ locations. Contact us for details.
DO YOU OFFER LOCATION (CITATION) MANAGEMENT?
The service is available for business or agencies with 50+ locations for an additional annual fee per location via a partnership we have with an industry leading aggregator. Contact us for a quote based on the number of locations.
*Included in the core platform at no extra charge is the complete control of your Google My Business profile, from individual edits to easy bulk charges.
DO YOU OFFER GOOGLE POSTS MANAGEMENT?
Yes. Eligible brands can schedule Google Posts to start, stop, or repeat as necessary — overcoming one of the core limitations of the 7 Day post limit. A bulk upload (with scheduling) is also available to manage Google Posts for multiple locations.
*Google currently (August 2019) limits some “chain” accounts with more than 10 locations from accessing any post controls. Agencies may still be able to take advantage of bulk capabilities depending on account structure.
DO YOU OFFER FULL-SERVICE REVIEW MANAGEMENT?
Yes. Typically for less than the cost of competing platforms — that you still need to staff, train and manage — LocalClarity can provide your customers with unique, customized review responses with a guaranteed average response time of under 24 hours.
Contact us for a quote based on the number of locations and typical review volume.
CAN THE PLATFORM AUTO-RESPOND TO REVIEWS?
Yes. The LocalClarity sytem is built with a number of tools to streamline, simplify, and enhance the work flows of “engaging with your most engaged customers”. This includes Intelligent Auto Response campaigns. Users can now establish campagins to auto-respond to certain triggered reviews based on review score, review content, even location. Contact us for details on how we can significantly improve your company’s productivity.
WHERE ARE YOUR SERVICES AVAILABLE?
LocalClarity is available everywhere Google My Business and other major Review sites are available. Contact us if you have specific questions about the coverage in your country.
I HAVE MULTIPLE COMPANIES, HOW DOES PRICING WORK?
The number of locations is rolled-up and the account billing level. An account with 12 locations would be only $136/month (first 10 location @$12/location and the next 2 locations @$8 per location).
IS THE APPLICATION AVAILABLE IN DIFFERENT LANGUAGES?
Yes. We are building out our multi-language update and would like to work with a few test clients. Our initial list is Spanish, Portuguese, German, French and Japanese. Our next planned language is Italian.
Gain free access to the platform for 2 months for helping us with the translations for your preferred language. Please let us know your language preferences.
DO YOU OFFER REVIEW GENERATION SERVICES?
We are currently building a review generation platform that will allow usders to send emails and text messages to request customer reviews. The expected launch time frame is the end of October 2019.
WHAT PAYMENT SERVICES DO YOU ACCEPT?
We accept all major credit cards. Payment terms and additional payment options are available for Enterprise clients.
CAN I UPDATE MY CARD DETAILS?
Yes. Go to the Settings section of your Profile and update your payment information.
CAN I CANCEL MY SUBSCRIPTION?
Subscribers to the “Plus” and “Pro” packages can cancel their subscription at any time. Cancelling your plan comes into effect the following month.
CAN I GET REFUND?
Unfortunately, not at this time. Please try our 30-day trial to make sure LocalClarity is what you want.
WHAT IF I WANT TO CHANGE PLANS?
Love the Standard plan but would like the benefits of the Enterprise Plan? Simply Contact Us and we will get you started!
HOW LONG ARE YOUR CONTRACTS?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
IS LOCALCLARITY A PART OF SEOCLARITY?
Yes, LocalClarity is a product of the seoClarity Labs team and is part of Actonia, Inc.
We’re always available at [email protected]