Answers from the LocalClarity Team

Understand each of Google's review statuses for both reviews and review replies.

An overview of each content-type workflow

Connecting through a new brand admin

How to view, plan and schedule your local content

Understanding the different types of local justifications

Control what users see by updating details in LocalClarity

To be eligible for location ads on Apple Maps, you must first ensure that your geocode information is correct.

How to transfer your GBP listings

LocalClarity Apple Business Import Process

Familiarize yourself with the updated navigation of LC2.0

A guide to navigating LocalClarity's RealityCheck™ module

See your current standing and also the full historical narrative of your customer feedback

Add a text message or WhatApp number to chat with customers

Bulk verified GBP accounts still require manual clicking "Get Verified" in Google dashboard to publish each listing

Google's review moderation stages explained

How to connect your AB account to LocalClarity

How do I grab a PlaceID?

How to deal with a review extortion scam on Google while maintaining your business' online reputation

How engaging with reviews can help you guide AI towards your business

Best practices for managing a GBP from outside the country where its listings are located.

Understand Facebook Connections Across Profiles

Provide VAT/TAX ID to [email protected] or your Client Success Associate.

You can create and edit custom AI agents r through the settings under Manage AI Agents > New AI Agent.

This feature scores user sentiment in past reviews

Find your profile ID

GBP Organizing Best Practices

Instructions for setting up Branded Mail in Apple Business

Only merge GBP Locations when consolidating or fixing duplicates

Ensure parent record details align with connected review sources

Understand Google's formatting requirements when updating regular or special hours of operation.

Am I able to update the Latitude and Longitude of my listings?

Admins can assign user to a default filter view in the ReviewsInbox™, users will never need to set filters manually each

The Sentiment Analysis Scan offers retroactive scans, tagging topics, scoring sentiments of historic reviews.

Businesses with 10+ listings can apply for Google Bulk Verification, allowing easier listing creation; learn how here.

Download Google Search Keywords in LocalClarity to analyze how users find your business locations.

User's with correct admin privileges can send reports to any email via Report Management Module.

The Review Showcase omits business names, but will be updated in the future.

Resolve expired API tokens to ensure a stable connection between LocalClarity and GBP

To create new Facebook listings, include the ISD Country Code in column Q of the Google sheet.

Lost access to your GBP? Use email hints or claim it with a new business domain email.

Manual syncs may prevent Auto Response and Reports from triggering if Pub/Sub is overridden

A rare Google error occurs can appear when creating a listing with an address not found in Google Maps.

How to Add Social Media Links to your GBP

Does creating a new AI tone of voice make it the default tone?

Gain insights to each section of the Dashboard

Public indexing of Google listings to assure listing accuracy.

Workspaces are the home for all account billing details, users, and profiles.

Integrate any Trustpilot review set, either your business or the competition.

Location listing details per integration source.

Google can be inconsistent. Let us know if you see gaps.

A Google server issue. Wait and retry.

Google has minimum size and quality image standards for optimal display.

GBP locations descriptions don't impact ranking, but help with engagement.

Reviews from distant locations are not yet recognized as a ranking signal.

Ask the reviewer for an edit to potentially re-publish the review.

Blocking public image uploads isn't possible on Google. Monitor & report spam images as needed.

Google tests element exposure. Best practice is to populate both.

Industry experts see no negative SEO impact from dynamic phone number replacement.

Google only calls for appointments or business details, not solicitation.

Google ranks reviews by relevance based on length, keywords, specifics, local focus, and recency.

Businesses must be constantly vigilant to maintain data accuracy and take advantage of new exposure oppotunities.

Send notification and reports to any number of user and non-user emails.

Request API access to integrate listing and review data.

Google typically reflects Service Item updates within 30 minutes.

Techniques to reduce negative content and increase positive comment visibility.

Use unlimited groups to organize locations into streamline access, control, and reporting.

Removing scheduled and queued Google Posts

Yes, but LocalClarity offers unique tracking and verification tools.

Connect listings with all major social media platforms to increase exposure.

Appeal a single review easily: select 'Flag as inappropriate' to report policy violation directly to Google.

Reviews from other sources can't be uploaded to Google. Encourage customers to review directly on Google.

Easily download reviews from specific sources via Data Downloads tab in Settings.

Use Zapier to get text message alerts for new reviews.

Verification options and steps for GBP listings

Each additional connected listing and review source drives platform value creation.

Integrate with over 50 global review sources for complete control.

When two clients request a feature, we prioritize development.

How to use UTMs to track GBP insights.

The types of review Google removes.

Links to your website are more important than links to your GBP.

LocalClarity keeps full history of your Google reviews.

Citation management is dying.

Be found easier by setting precise coordinates.

Your profile can have your logos.

Business Descriptions help customers know what you offer.

LocalClarity only has comments from sites with ratings.

Google workaround for listing a business within a business building.

UTMs help monitor GBP traffic.

The Public can suggest changes to your business, be aware.

Don't ask customers to leave reviews on Yelp!

Go to Settings > Billing details to update payment preferences and access invoices.

Download invoices in Billing details.

Differences between Direct, Discovery, and Brand searches.

The process to go from free trial to invoicing.

Factors that influence pricing.

Agencies and enterprise brands have full control over the presentation and user experience.

Users can select from 14 different languages on the login page.

Complete visibility to local search exposure and customer actions.

Update the active dates or set to run campaigns indefintely.

Any alpha-numeric structure as long as it is unique for every location.