LocalClarity
Get Started
Platform
Core Functionality
Local Listings
Optimize seamlessly at scale
Local Social
Campaigns across locations
Performance
Advanced analytics & tracking
Reviews
Engage to increase
ratings
Keywords
Current & historic
exposure
Reporting
Deliver insights to stakeholders
Distinct Capabilities
Automation
Competitive Intelligence
AI Agents & Workflows
Image Management
Sentiment Analysis
App & Software Reviews
Global Reach
Single-Source-Truth
Resources
Blog
Why your Google Reviews May Go Missing
May 20, 2026
Release Notes
Expanded Shortcut Navigation
July 30, 2026
Roadmap
Communication Portal
October 31, 2026
Case Studies
Coffee Shop See Impacts in 3 Months
June 6, 2026
Resources
SEO Glossary
SEO Change Log
Support
Knowledge Base
Knowledge Base
Getting Started
Quick Start Guide
Integrations
All Listing & Review Integrations
Support
About Us
Contact Us
Careers
Schedule Demo
Pricing
Pricing Plans
Disruptive, Transparent Pricing
Structural Advantage
Pricing Disruption
Get Started
Login
Get Started
Support
Answers from the LocalClarity Team
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Onboarding
Configure your workspace, connect data & get started
articles
Local Listings
Keep your business listings accurate everywhere
articles
Reputation
Monitor and manage your reputation at scale
articles
Local Social
Share updates and grow your audience everywhere
articles
Reporting
Deliver insights to every team
articles
AI & Automations
Automate your repetitive work
articles
Calendar
Plan and manage every update from one calendar
articles
Settings
Manage users, roles and platform controls
articles
Extending the dates of auto-response campaigns
Update the active dates or set to run campaigns indefintely.
Read More
How are StoreCodes Used in LocalClarity?
Any alpha-numeric structure as long as it is unique for every location.
Read More
How to Delete a Sent Review Response
Simple steps to delete or update a response to a review.
Read More
Can videos be added to Google Posts?
Google's API does not support videos or gifs in posts.
Read More
Google Posts
How to make Google Posts through LocalClarity.
Read More
Google Post Eligible Categories
Google restricts posts from gun shops, alcohol related, adult, marijuana, etc.
Read More
When You See Repeated States/Territories
Some listings have addresses not properly placed onto Google maps.
Read More
How far back do reviews go?
LocalClarity accesses every historic review permitted by source terms and policies (up to 20 years).
Read More
Can LocalClarity request new reviews?
Capabilities are focused on local presence and review flow management.
Read More
Responding to reviews from the different platforms
API connections ease direct responses while custom workflows support indexed reviews.
Read More
How do I download all my reviews?
Easily download your reviews in the platform.
Read More
Editing previously sent review responses
Users can easily edit responses to reviews to maintain full reputation control.
Read More
Creating Review Reports
Workflows to create unlimited scheduled or triggered reports for all stakeholders.
Read More
Review Settings Overview
Profile administrators can set custom user workflows and synchronizations.
Read More
Review Synchronization - Monthly & Weekly
Match review changes accurately with LocalClarity's Review Synchronization feature.
Read More
Creating replies for Auto Response Campaign
Response templates should be created in ReviewsInbox to power campaigns. Here are the steps.
Read More
Intelligent Auto Response
Create raving fans automatically across all locations with automatically triggered, on-brand responses.
Read More
Creating an Automated Workflow
Streamline review and listing management with a no-code recipe builder.
Read More
Automated Workflow Recipe Options
User can craft numerous unique combinations of triggers and actions to create custom automated workflows.
Read More
Can I be notified when I receive a 1 star review?
Yes. Enjoy full control over filtered real-time notifications and scheduled reports.
Read More
Set Up Competitor Review Tracking
Easily track rivals' ratings and reviews with LocalClarity for strategic advantage.
Read More
Filter ReviewsInbox for Local Guides?
LocalClarity can use AI to identify guides by the star points on their profile image.
Read More
ReviewsInbox™ Filtering
Extensive search and filter options make it easy to manage reviews @ scale.
Read More
Can I create my own folder in the ReviewsInbox?
Easily organize customer feedback using powerful and flexible review tags.
Read More
What name will show on my review responses?
All review responses are presented as "Response from the owner".
Read More
When review response date precedes review date
Reviews, even those with responses, will receive a new date and time stamp with every update.
Read More
Where is the review I just left for my new Listing?
Google blocks the public presentation of reviews from connected user accounts.
Read More
Recent Reviews are not showing in my ReviewsInbox
This can occur when the authorization connection to Google expires. Here are the steps to correct.
Read More
Preventing AI models from retaining review responses
No client or end customer data is retained for LLM training.
Read More
Managing Online Reviews
The importance of managing reviews across all platforms.
Read More
Meaning of purple exclamation mark in reviews
This marks a review that has been updated and separate the origial and updated date stamps.
Read More
What to avoid when trying to secure more reviews
Review solicitation should be organic and universal to avoid removal and possible account suspension.
Read More
How to Respond to Negative Reviews
An authentic apology can go a long way to improve customer relations.
Read More
How to Respond to Positive Reviews
Specific, personalized appreciation can turn a happy customer into a raving fan.
Read More
How many saved replies can I have in my Profile?
Each profile can hold 1,000 distinct review templates so cover every situation.
Read More
Custom Variables
Extend the power of review response templates with your own location data.
Read More
Google's naming best practices for businesses.
Your listing's business name must reflect your real-world company name without alteration.
Read More
How to "hide" an integrated location listing
Every integrated listing can be set to not present in the platform, either universally or to specific users.
Read More
Can my Google Business have two daily opening times?
Yes, Google now supports multiple distinct sets of open hours for each business listing.
Read More
Understanding Location ID vs. PID and CID.
The Location ID presented in LocalClarity is the Account/Location authorization path identifier.
Read More
Update location State to correct abbreviation.
Trigger the address edit pop-up to append the correct state abbreviation for mapped listings.
Read More
Can I add my Logo to Google Maps?
Brand icons are available only as part of Google Ads Local Campaigns.
Read More
How can I remove or report fake listings?
Leverage Google's Business Redressal Complaint Form
Read More
Does URL Linked to Google Listing Impact Ranking?
Local landing pages for GBP links are increasingly important. It's critical to follow best practices.
Read More
What is a Google Plus Code?
Google Plus Codes are free and open-sourced digital addresses for any location on Earth.
Read More
How can I update my holiday hours in bulk?
LocalClarity support multiple workflows to manage listing data across locations.
Read More
Should I rebrand my listing or create a new one?
Rebranding is preferred over creating new listings to avoid Google's suspicion.
Read More
How to remove a location from a created Entity Tag?
Use Manage Entity Tags to remove a location from a Group.
Read More
How to download links for all connected GBP listings
The unique bulk management spreadsheet makes it easy to access and download details.
Read More
How to download assigned Group Tags in bulk?
Validate large account custom group assignments.
Read More
How to bulk import GBP local listing details
Update listing in bulk via structured CSV upload or a "live" Google sheet
Read More
How to download brand and public images?
View image access and control via expanded Image Management module.
Read More
How do I update location photos?
LocalClarity support single and bulk uploads across listings.
Read More
Image upload requirements
Size specifications for uploading images to Google.
Read More
Does Google Support Carousel Posts?
Google does not support carousel posts.
Read More
How to delete older images on my GBP Listing
Use Image Management to delete old Google photos.
Read More
Google Image, Best Practices
Following best practice guidelines will improve local conversion rates.
Read More
Difference Between Types of GBP Photos
The different types of Google Business photos.
Read More
TripAdvisor Integration
TripAdvisor listing URLs are needed to integrate into LocalClarity.
Read More
HealthGrades Practitioner Review Setup
How to add HealthGrade listings to LocalClarity.
Read More
Trustpilot Location Review Setup
How to add Trustpilot listing to LocalClarity.
Read More
What is UTC? Determine your time zone
Understanding time zone settings in LocalClarity.
Read More
Add Your Brand's Logos
Customize your LocalClarity profile with logos across all subscription tier levels.
Read More
Creating a Google Listing in LocalClarity
Creating a new Google Business Profile listing in LocalClarity.
Read More
Mapping listings to locations
Map your listings in LocalClarity through Mapping function in Locations module.
Read More
Local Conversion Rate - Explained
Understanding Local Conversion Rate.
Read More
Downloading Local Performance data?
Download Local Performance data to share with your team.
Read More
Where has some of the Insights data gone?
Google has shuttered some Insight metrics.
Read More
Can I edit all columns in Bulk Listings Management?
Some columns are not editable in Bulk Listings.
Read More
Why are my Structured Services not loading?
Not every Google Category has associated Structured Services.
Read More
Can I update my Store Codes in Bulk?
Use Bulk Listing Management to update Store Codes in bulk.
Read More
How to update my Appointment Link in Bulk?
Appointment links can be updated in bulk using Bulk Listing Management.
Read More
Managing Google Services
Keeping Services accurate helps people find your business.
Read More
Updating Attributes
Keep Attributes updated to inform public of accessibility.
Read More
How can I make GBP listing detail changes?
Easily make GBP listing detail changes in LocalClarity.
Read More
How can I specify my EV charging stations in my GBP
Listing EV charging stations requires Google Maps Content Partners program.
Read More
What data is being displayed on the Dashboard?
Listing and review performance are two of the items displayed in the Dashboard module.
Read More
What is a Happiness Rating?
Happiness Rating is calculated using positive vs negative review percentages.
Read More
Friendly Names and Location Names
Friendly names help brands differentiate their locations in LocalClarity.
Read More
Mark a location as temporarily or permanently closed
Change your location status directly in LocalClarity.
Read More
Can I manage my Service-Area Business listings?
Manage your service area business through LocalClarity.
Read More
Determining the Number of Billable Locations
LocalClarity uses a seven step process to determine a location's billability.
Read More
Does GBP Insights include voice search?
Voice searches are not tallied or documented by Google.
Read More
How does Google calculate a view?
A view is how many unique visitors saw your locations, counting one per visitor.
Read More
Understanding a Location Edit Notice
Use LocalClarity to get more details on a location edit request.
Read More
LocalClarity Report Configuration
Send systematic or real-time reports to both users and non users.
Read More
Is my Google Business category post eligible?
A few Google Categories are unable to make Posts.
Read More
Google Posts Types
Breaking down the different types of Google Posts and how to use them effectively.
Read More
Creating Posts from Location Management Section
Make Posts from one or multiple locations through LocalClarity's Locations module.
Read More
Taking Full Advantage of Posts
Strategies to use Google Posts to grow your business.
Read More
Can I use videos in my Google Posts?
Videos can not be added to Google Posts through any local reputation management platform.
Read More
App version and reviewer country for Google Play?
Country of reviewer is not provided by Google Play, but app version is.
Read More
Can I reply to TripAdvisor reviews in LocalClarity?
TripAdvisor no longer makes it possible to directly respond to their reviews in the platform.
Read More
Can I integrate Waze in LocalClarity?
Waze relies on Google listing details, so you can edit those in LocalClarity.
Read More
Do Facebook Listings automatically publish?
Create a Facebook listing directly in LocalClarity.
Read More
Is the state field required for Facebook Location?
State field is required when creating a Facebook listing in the US.
Read More
Will Google password change affect integration?
Authorization passed to LocalClarity based on the connecting login and password.
Read More
How do I request ownership of a GBP listing?
Follow the steps based on your current ownership status.
Read More
Using the Country Code phone field for Facebook
Bulk listing creation requires ISO Country Code.
Read More
Yelp listing and review indexing steps
Step-by-step instructions to index your Yelp listings and reviews.
Read More
Previous
Next