TripAdvisor no longer makes it possible to directly respond to their reviews in the platform.

Country of reviewer is not provided by Google Play, but app version is.

Listing and review performance are two of the items displayed in the Dashboard module.

Download Local Performance data to share with your team.

Each profile can hold 1,000 distinct review templates so cover every situation.

Specific, personalized appreciation can turn a happy customer into a raving fan.

An authentic apology can go a long way to improve customer relations.

Review solicitation should be organic and universal to avoid removal and possible account suspension.

This marks a review that has been updated and separate the origial and updated date stamps.

The importance of managing reviews across all platforms.

This can occur when the authorization connection to Google expires. Here are the steps to correct.

Google blocks the public presentation of reviews from connected user accounts.

Reviews, even those with responses, will receive a new date and time stamp with every update.

All review responses are presented as "Response from the owner".

Easily organize customer feedback using powerful and flexible review tags.

Extensive search and filter options make it easy to manage reviews @ scale.

LocalClarity can use AI to identify guides by the star points on their profile image.

Easily track rivals' ratings and reviews with LocalClarity for strategic advantage.

Create raving fans automatically across all locations with automatically triggered, on-brand responses.

Response templates should be created in ReviewsInbox to power campaigns. Here are the steps.

Match review changes accurately with LocalClarity's Review Synchronization feature.

Profile administrators can set custom user workflows and synchronizations.

Users can easily edit responses to reviews to maintain full reputation control.

Easily download your reviews in the platform.

API connections ease direct responses while custom workflows support indexed reviews.

Capabilities are focused on local presence and review flow management.

LocalClarity accesses every historic review permitted by source terms and policies (up to 20 years).

Some listings have addresses not properly placed onto Google maps.

Simple steps to delete or update a response to a review.

Update the active dates or set to run campaigns indefintely.

Don't ask customers to leave reviews on Yelp!

LocalClarity keeps full history of your Google reviews.

The types of review Google removes.

Integrate with over 50 global review sources for complete control.

Easily download reviews from specific sources via Data Downloads tab in Settings.

Reviews from other sources can't be uploaded to Google. Encourage customers to review directly on Google.

Appeal a single review easily: select 'Flag as inappropriate' to report policy violation directly to Google.

Yes, but LocalClarity offers unique tracking and verification tools.

Techniques to reduce negative content and increase positive comment visibility.

Google ranks reviews by relevance based on length, keywords, specifics, local focus, and recency.

Ask the reviewer for an edit to potentially re-publish the review.

Reviews from distant locations are not yet recognized as a ranking signal.

Gain insights to each section of the Dashboard

The Sentiment Analysis Scan offers retroactive scans, tagging topics, scoring sentiments of historic reviews.

Admins can assign user to a default filter view in the ReviewsInbox™, users will never need to set filters manually each

How engaging with reviews can help you guide AI towards your business

How to deal with a review extortion scam on Google while maintaining your business' online reputation

Google's review moderation stages explained

See your current standing and also the full historical narrative of your customer feedback

Understand each of Google's review statuses for both reviews and review replies.