In our goal to provide users with the most relevant information when accessing the ReviewsInbox™, Admins now can assign a filter at the user level. This allows the individual user to see their relevant listing reviews and will no longer require them to set filters manually each time. This streamlined workflow will help users focus on what is most important to their day to day operations.

Assigning a filter at the user level

Users with a role that includes PUBLISH (Admin & Owner) permissions can go through the Settings module under Manage Users , and then clicking on user User Edit to assign a user level filter.

Go to the section that reads 'Inbox Filter'. Once there, click on the filter dropdown to display the filters that are available within the profile. Click on the filter you want assigned to the user and then click on the save icon to the right to save the user level filter you just applied.

How do user level filters work?

The user-selected filter is stored in the browser's local storage, ensuring it remains persistent. Once that user logs in, they will have their ReviewsInbox™ filtered to only display the relevant listing reviews from said filter. Filters are profile-specific. So if you are a user who works between multiple profiles, the same filter conditions would be required across multiple profiles. So it is not possible to have an applied filter that toggles between profiles. Users with with a role that in includes PUBLISH will have to  assign separate filters within each profile.

Applying a saved filter to the ReviewsInbox will override the default filter. Clearing that saved filter will revert you back to the applied user level filter.

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