Settings

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Settings

Manage users, roles and platform controls

Creating & Managing User Roles

Use the default set or create any number of distinct roles with full access & control customization.

How to Change user permissions

Profile owners and admins have full control settings for removing and updating user permissions.

Inviting new users to your account

Invite the whole team to your Profile!

How to disable a users login

Removing a user from Local Clarity is quick and easy.

Suppressed Locations

Understanding your connected Google listing statuses

Can I set my profile to automatically sync?

Regular syncs with your profile helps ensure accurate and up to date information from Google and other review sources.

Can I change my profile name?

All users have the ability to quickly update their profile name directly in the settings tab

How do Invites work?

Profiles have always been made to be independent. Only invited users will have access to your profile.

Which Google integration should I use?

Choose from indexing or establishing an API connection to push and pull your Google data

How do I access different profiles?

If your email address has access to multiple profiles you can toggle between profiles in the left hand navigation.

Apple App Store Integration

View and reply to Apple App Store Reviews directly from your ReviewsInbox

Setting the synchronization for GBP & LocalClarity

Better understand all the ways we connect and sync with your Google Business Profile

Facebook Location Review Setup

Integrate with Facebook via their API to push and pull edits to listings and reply to reviews direclty at scale

Google Play Store Setup

Connect your Google Play and start replying to reviews at scale

ProductReview Location Review Setup

You can add Australia's first and most comprehensive consumer opinion site to your profile

RateMDs Practitioner Listing and Review Setup

RateMDs review integration requires a couple of simple steps.

Yelp listing and review indexing steps

Step-by-step instructions to index your Yelp listings and reviews.

Will Google password change affect integration?

Authorization passed to LocalClarity based on the connecting login and password.

Can I integrate Waze in LocalClarity?

Waze relies on Google listing details, so you can edit those in LocalClarity.

Add Your Brand's Logos

Customize your LocalClarity profile with logos across all subscription tier levels.

What is UTC? Determine your time zone

Understanding time zone settings in LocalClarity.

Trustpilot Location Review Setup

How to add Trustpilot listing to LocalClarity.

HealthGrades Practitioner Review Setup

How to add HealthGrade listings to LocalClarity.

TripAdvisor Integration

TripAdvisor listing URLs are needed to integrate into LocalClarity.

How to "hide" an integrated location listing

Every integrated listing can be set to not present in the platform, either universally or to specific users.

Where can I set my language preference?

Users can select from 14 different languages on the login page.

How do I find my invoice?

Download invoices in Billing details.

How do I update billing information?

Go to Settings > Billing details to update payment preferences and access invoices.

How do I customize the platform with my logos?

Your profile can have your logos.

How do I request a development item?

When two clients request a feature, we prioritize development.

Adding non-Google Review Sources to your profile

Each additional connected listing and review source drives platform value creation.

Trustpilot Indexed Competitor Reviews

Integrate any Trustpilot review set, either your business or the competition.

Administrator Workspaces

Workspaces are the home for all account billing details, users, and profiles.

How Manual Syncs Affect Platform Workflows

Manual syncs may prevent Auto Response and Reports from triggering if Pub/Sub is overridden

How to reestablish an API connection for GBP

Resolve expired API tokens to ensure a stable connection between LocalClarity and GBP

How do I get my ProfileID?

Find your profile ID

How to add VAT or TAX ID

Provide VAT/TAX ID to [email protected] or your Client Success Associate.

Apple Business Integration

How to connect your AB account to LocalClarity

LC2.0: Change Matrix

Familiarize yourself with the updated navigation of LC2.0

Re-authorizing your Google Integration

Connecting through a new brand admin

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