When searching by a store code in the Manage Locations section, you may run into instances where the Summary card displays a listing but the fields below show no data. This is not a bug, but rather a misalignment of the Parent Records store code with the connected review source.

To make sure that searching by Store Codes work in the Multi listing view of the Manage Locations Module, you need to update the parent record so that they match. This can be done through toggling over to the Google Only view and copying details like the address or name of the business.

Once the details are copied, you can toggle over to the Grid View of the Manage Locations Module and search by the the copied details. This will show you a view of the parent record and the connected listings nestled under it. Click the Edit icon to update the Store field for your Parent Record. Make sure that you are pasting the same store code you saw in the Google only view of the Manage Locations field.

Once updated, you can now search by the Store Code in the Multi-Listing view of the platform.

Following these instructions will ensure parent record details align with connected review sources for accurate searching and filtering.