LocalClarity’s centralized platform empowers your business to ensure consistent location information, deliver on-brand responses, set up approval workflows, and delivery the right information to the right teams at just the right time.
LocalClarity support the major review platforms that present individual customer reviews. Beyond the major platforms Google, Yelp, and TrustPilot, you can index reviews from ZocDoc, Vitals, RateMD, and HealthGrades into your profile. Let us know if there are any other review sources you would like added to your profile.
Healthcare professionals can and should respond to public reviews, as long as care is taken to respect and protect patients’ privacy and adhere to all HIPAA regulations. To make it easier to do so, LocalClarity offers tools for composing full reply templates and partial ‘snippets’ that can be pre-approved by your organization. This gives your support teams the options to engage with reviews knowing they have the right language.