LocalClarity’s centralized platform empowers your business to ensure consistent location information, deliver on-brand responses, set up approval workflows, and delivery the right information to the right teams at just the right time.
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We provide support through chat, email, and phone, along with a growing collection of knowledge base articles, training videos, release notes, and blog posts. Dedicated Client Success Managers are also available for agency and enterprise clients.
When we refer to ourselves as being an 'Enterprise-grade platform' we are highlighting that our software specifically designed to meet the needs of large organizations. Not only do we offer unlimited users, reporting, and data with enhanced security and customizability, we support integration with other enterprise systems. LocalClarity is built to handle complex workflows, high volumes of data, and diverse user requirements for performance at a global scale.
LocalClarity is available everywhere Google Business Profile and other major review sites operate (250+ countries). For a full list of countries, please visit our Knowledge Base.
Our AI can be customized to your enterprise needs by tailoring its capabilities to align with your specific workflows, data requirements, and business objectives. This includes: training on your data, custom AI agents, model selection (with your API key), workflow integration, and personalized outputs. This flexibility ensures the AI enhances your operations and delivers maximum impact at every business scale.
While LocalClarity is offered via bundled tiers to cover a broad set of needs, we understand that agencies and large brands may have only targeted needs and can provide a customized offering to suport your specific needs.
A dedicated Professional Service team is available for Full Service Listing Management for enterprises that need consistent, professional attention to all local search listing details. To learn more, please reach out to us at [email protected] with details on your needs. Each Full Service engagement is customized around your needs.
It‘s a good idea to designate a specific individual or team to respond to online customer reviews. For small businesses, it makes sense to appoint one individual, while large companies might decide to give this responsibility to a team or between Hotel managers. Consider the following qualities when deciding which individual or team responds to customer reviews, 1) Strong customer service skills, 2) Highly professional attitude, 3) Good knowledge of company culture and policies, 4) Authority to resolve customer issues, and 5)Great writing style (but now Generative AI helps with this one).
Yes. For all paid plans we offer the ability to add your logo to email notices and reports. Go to Settings > Profile Settings and scroll down until you see the Replace Logo section. Select the dropdown and choose Report Logo and upload your desired logo. White-label instances can further customize nearly all aspects of their email reports, including the language.
Unlike Google (and even LocalClarity’s competitors), we see incredible value in the maintaining a record of all listing detail changes over time. You can see the “date, “from” and “to” of each edit of each listing detail made to every location in your profile as a client. You’ll no longer be left wonderful “when and how did this change?”.
For larger brands and agency that has special needs to clean up their locations (such as leaving Yext) we have partnered with an industry-leading aggregator for an affordable option to push details. Contact us for a quote based on the number of locations.