Take control of your digital reputation. Access your customer feedback across all major review networks for all locations from a single platform – then monitor and respond to every review quickly.
A ‘recipe’ is a combination of the automation target (i.e., what the automation is looking to control, such as reviews, Google edits, new questions, etc.), the automation filters (i.e., the selectors to narrow the action to specific elements) and finally the actions to be performed (i.e., what to do with targeted, filtered, item). A complete recipe is the full set of instructions to perform the entire automation cycle.
Yes, this is one of the primary use-cases of the Automation Center. Accessible from the ReviewsInbox™ or profile Settings, users can create an Automation Recipe of filters and actions to read the details of each incoming review to assign responsibility based on a dozen different review factors.
While there is a vast number of possible automation recipes (all which offer exciting ways to simplify tasks, streamline your teams work, and boost productivity), several clients take advantage of: 1) Auto-rejection Google Suggested Edits, 2) Automatically assign reviews to users and teams, and 3) Tag reviews based on factors like rating, location, or comments.
As with other aspects of the LocalClarity platform, we place no artificial limits on your profile. We’re developing reporting options that will allow you to track the volume of automations based on their types.
You can automatically accept or reject newly suggested Google listing edits if you are confident in the accuracy of your data with our automation workflows. Schedule regular checks for new Google location suggestions (up to three times daily) and get notified when unverified data is being displayed to the public in various categories such as business name, categories, hours, holidays, website, phone number, address, description, and attributes. Our automations ensure accurate and up-to-date information is presented to your searchers.