Take control of your digital reputation. Access your customer feedback across all major review networks for all locations from a single platform – then monitor and respond to every review quickly.
LocalClarity makes it easy to aggregate all of your competitor’s reviews and then update the data set monthly. You gain access to their total reviews, average review rating, review distribution, response ratio - and even the raw review and response comments. By comparing these numbers to your own ratings and reviews, you’ll be able to see where your business needs to improve — or where you’re already winning.
We are excited to include AI responses into the ReviewsInbox controlled by a human to validate each reply before sending the response to the individual and publishing the content to the web. When generative AI evolves to provide slightly better output controls, we will happily add generative AI auto response.
We have developed a suite of services that empower teams of all sizes to engage with their customer feedback directly, including generative AI responses and even auto-response campaigns. In limited circumstances we will consider a full service engagement for large enterprise clients. Reach our to Client Success to inquire about options and pricing.
There are currently no structural limits on the number of competitor reviews that can be indexed, however we receive the right to limit on the number of historic reviews to 100,000 per listing.
Unfortunately, no. Each review platform has unique criteria for gathering, monitoring, and distributing consumer feedback. One option is to let your customers know that you would appreciate reviews on platforms that you wish to build up as part of a strategic plan to gain full value from your reputation.