Release Note

Enhanced Department Listings

Release Notes
Enhanced Department Listings
August 14, 2025

Summary

Managing departments just got easier. With Google expanding support for more department-level listings, you now have more ways to increase visibility—but also more data to manage. This update gives you the tools to stay ahead: easily organize, monitor, and update nested department records without the chaos. Say goodbye to scattered data and manual tracking—everything you need is now in one streamlined view.

Background

Google has broadened the range of categories eligible for department-level listings, providing businesses with more opportunities to enhance their visibility in local search results. This expansion enables a wider variety of industries to create distinct department listings, allowing customers to find specific services or products within larger locations. By supporting more categories, Google makes it easier for businesses to highlight their unique offerings, improve local search relevance, and attract a broader audience.

However, department listings introduce an entirely new set of listing data management challenges. This update provides all clients with new organizational tools to create nested records. If you have questions about how to expand your reach through departments, be sure to reach out to Client Success to initiate a program.

Details

Department Toggling Bubbles

Users can toggle between all mapped departments under a parent record to view listing details with greater ease of access. When viewing the details, here are the key features you will find:

Listing Details Features
  • New toggle to view additional listing IDs
    • Toggle also displays Google public record versus LC record
    • Provides last sync date
    • Place ID
    • AccountID
    • And a string of numbers we are trying to validate
  • Comprehensive location information display
  • Editable location details for:
    • Location name
    • Address
    • Website
    • Phone
    • Descriptions
    • Categories
    • Social Media Links (will load full attribute list)
    • Place Pages
    • Attributes
Department Information at a glance
  • Average star rating
  • Total historical review count
  • Health score visualization with number
  • Status of listing
    • Open, Closed Permanently, Closed Temporarily
  • Review Link GBP
  • Website
  • Google Maps Directions
  • Listing verification status icon
  • Published status icon
Interaction Improvements
  • Clickable departments resync option to pull in individual  listing data
  • Edit icons for quick modifications - need to click the pencil icon before editing details
  • Multiple tabs that allow users to view and update department details like:
    • Attributes
    • Services
    • Health scoring
    • Edit logs
    • Reviews
    • Images
    • Q&A
    • Posts

Additional Features

  • Description trimming with "see more" functionality
  • Cover image display of department/ listings
  • Integrated Google Maps view for listings with coordinates
  • Department and special hours visibility

What's Next

This department level visibility is being extended to every aspect of the LocalClarity platform, from listings to reviews to custom groups and even our uploading RealityCheck™ enhancement.