RealityCheck™ now includes a guided Resolve Workflow that walks users step by step through fixing discrepancies. Users can now more easily review differences, choose the correct value, and resolve issues directly from a single, focused screen.
At LocalClarity, our core mission is to help organizations move from insight to action faster and with greater confidence. RealityCheck™ has become powerful tool for surfacing discrepancies across locations at every enterprise scale, but as LocalClarity’s signal coverage is expanded beyond 1st Party, Google, and Google Public data points to include Apple Maps, Bing, Facebook, Yelp, and other key platforms, the workflow complexity of has grown dramatically.
That expansion delivered a flood of valuable signals but it also surfaced a clear truth: teams do not just need more insights, they need a thoughtfully designed flow that guides them from problem to resolution without friction. The updated Resolution Flow in RealityCheck™ was built to do exactly that, providing a structured, step-by-step path that helps users understand the context of a discrepancy and how to take corrective action with clarity.
When a discrepancy is presented on the main table, users can pick one of two paths depending on the scope of the workflow for any given day.
Single Record Resolution: Scroll to the right to see the series of Resolve buttons. Clicking on one opens the panel of choices for how to process the record. Depending on the issue, you will be given choices such as rejecting the Google suggestion, publishing your 1st party data to override Google, push Google listing details to Apple, or whatever step is necessary to align the data across local search and map records.
This new workflow:
Multi-Record Resolution: Everything in LocalClarity is design for bulk processing, and this is no exception. Select a single discrepancy Type and data Field and apply the directional push for each listings.
We continue to invest our energies into expanding the breath and depth of RealityCheck™ capabilities. In the coming weeks you will see more data points and more platforms (next up is Bing).
