Review & Reputation Guide – Property Management Edition
What you will learn from this Guide
This 35-page comprehensive guide provides a framework for how property management companies of all sizes can strategically approach review moderation and reputation management.
What you will get from this Guide
- Recommendations for how to achieve strong review scores despite the industry challenges.
- How most review management tools are not priced to accommodate the review to property ratio.
- Tips for when, where, and how to respond to tenant reviews for the maximum benefit.
- Short case studies and real-world stories that demonstrate the powerful impacts of both negative and positive reviews.
- Best practice for getting more customers to share positive reviews
- Tricks for handling special situations such as fraudulent reviews, no reviews, and top-position negative reviews.
- Exploration of why reviews for property management companies have a strong negative bias compared to other industries.
