Announcing significant improvements to the LocalClarity Review dashboard, with the goal of enhancing data visualization and user workflow efficiency. This update introduces new KPIs performance cards, additional charts, and more controls. We're looking forward to your feedback.

Star ratings don’t tell the whole story—but now you don’t have to guess. Our new Sentiment Analysis tools reveal exactly what’s driving customer satisfaction or frustration, so you can stop reacting blindly and start making targeted improvements. No more guessing why your score dropped—now you’ll see the “why” behind every review.

The Retroactive Sentiment Analysis Scans feature has been introduced to empower users to analyze past customer reviews effectively, automating the tagging of topics, sentiment scores, and identified emotions.

Respond to customers faster and more effectively with the new AI Enabled Auto Response on the LocalClarity platform. This powerful enhancement allows you to include AI Agents in your Intelligent Auto Response campaigns. With this release function, you can maintain your unique brand voice while reducing time spent responding to reviews.

Announcing LocalClarity’s latest AI-focused enhancement: custom AI Agents. Clients can now incorporate unique instructions, brand content, and location data into AI workflows, starting with assistive fully automatic review response campaigns.

LocalClarity’s Intelligent Auto Response now offers streamlined campaign management with multi-rating templates, enhanced approval workflows, and an improved template selection experience. New campaign cards display key insights, and users can access default, custom, and universal templates. These updates make response automation more customizable, efficient, and scalable for users.

Transform how customers discover your restaurant with LocalClarity's powerful new menu management tool for Google Business Profiles. Now you can effortlessly publish and maintain detailed menu information across all your listings. Take control of your online menu presence and ensure your offerings are prominently displayed where people are searching.

LocalClarity's Google Listing Health Score gives users a clear visual roadmap for optimizing local profiles. Easily identify fully populated data and areas for improvement, like missing phone numbers or low review ratings, to enhance visibility and engagement in local searches.

Our indexed review sources now include GrubHub, UberEats, and DoorDash, letting you monitor customer satisfaction across delivery platforms. Stay informed daily with new reviews and help enhance service for your restaurant. Leverage the data to identify areas for improvement to consistently deliver high-quality experiences.

All users now have direct visibility to the timeline and source details of each review, directly in the ReviewsInbox detail pane. Users can now review a full review lifecycle just by hovering over the timeline icon found on each review in the ReviewsInbox™. Users will no longer need to dig into the weeds of each review to gain and validate the full timeline.