Release Notes

Launches, updates
& improvements.

Our latest update implemented new processes for comprehensive language analysis of all reviews, enabling valuable insights into Sentiment and Emotional analysis. We have also expanded control options, allowing users to select the language of topic identification according to their preferences for consistent reporting.

LocalClarity has introduced an update that enables users to view new Google Business Profile "Relations" data in their downloads. Profile relation data allows Google, and subsequently LocalClarity, to accurately represent the parent-child location relationship for multi-location brands.

LocalClarity is excited to announce an enhancement to our Facebook review management. Users can now see public comments and responses posted on reviews within their Facebook Local profile.

LocalClarity is excited to announce three quality of life (QOL) changes to enhance user experience. These include improvements to the sign-in and sign-up experience, an update to Google Attributes, and email enhancements in the Automation Center.

Introducing a significant enhancement to our Automations Center: the integration of Google Questions and Answers. With this update, users can now opt to receive real-time notifications for new questions, updated questions, new answers, and updated answers pertaining to their business within the corresponding Google Business Profile. This powerful addition empowers users to stay informed and promptly address customer inquiries, ensuring enhanced engagement and improved customer satisfaction.

We've made several noteworthy improvements to our platform including the "always on" setting int the Auto Response module, optimized Local Performance to ensure smooth responsiveness, a User Name Change feature for easy profile updates, and we've resolved bugs in the Review Showcase and Bulk Q&A upload features, enhancing overall functionality and performance across the platform.

We're pleased to introduce significant enhancements to our Services feature, aimed at improving user experience. With the latest update, Structured Services and FreeForm Services are now presented in separate sheets within the Locations module.

LocalClarity's newest enhancement is to the Image Management module- by connecting it with Reviews. With this update, customer review images now display the corresponding star rating, offering valuable insights at a glance.

We're thrilled to introduce a significant enhancement to our Automations Center: the inclusion of Google Updated Review notifications. This update expands the capabilities of our Automation Center, now providing the option to receive notifications when a review is updated on Google. Previously, this feature was missing from our Automations. However, with this update, we have successfully bridged that gap, empowering businesses to streamline their workflow and stay informed about customer inquiries, ultimately enhancing their customer engagement and satisfaction.

Great news! We are excited to announce a further extension of Google Service Offerings to all Google Business Profile categories, providing the most comprehensive offering for your Service listing needs directly in our Manage Locations module. With our initial launch, we found some service offerings were limited to specific categories. However, with this update, services have been extended to all eligible categories.

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