LocalClarity’s Review Summary Reports now deliver information in a more organized format. Users can generate and automatically distribute these reports to their team in real-time or on a schedule. The reports include key details such as review count, average star rating, and response count. Keep your team informed with streamlined Report Management.

LocalClarity users can now add a second email, a Public email, to their user-account. This gives more flexibility in task management as users can use a non-personable email to receive tasks. For example, a support email could be added as the Public email so a whole team could see new messages instead of just the single individual.

Users can now create more variables for their locations to be used in Auto Reply templates. These variables can be added at the Profile level (for example, if the support email is the same for every location) and the Location level (for example phone numbers, which differ by location). Auto Responses are now even more customizable and can fit any workflow.

The downloaded attribute list in LocalClarity now aligns with the platform's language settings, ensuring users receive data in their preferred language. This update underscores our commitment to supporting international clients and enabling them to maximize the platform's capabilities.

The ReviewsInbox in LocalClarity now features an enhanced viewing experience, allowing users to read the full text of reviews without opening them individually. Users can conveniently choose their preferred display options, such as No Text, Medium, Expand, or Full, to determine the amount of review text shown. This enhancement streamlines the process of comprehending and managing reviews, providing a more efficient and user-friendly experience. Enjoy enhanced readability and improved review management with the latest update to the ReviewsInbox.

With the latest update to the Location Management module, users of LocalClarity now have access to filters that facilitate identifying any missing listing information across their locations. These filters allow users to easily review and track critical Google listing items, such as Store Codes, Hours, Additional Categories, and Descriptions. Ensuring the accuracy and completeness of these details is crucial for each location's online presence and visibility. Streamline your location management and optimize your Google listings with the newly added filtering feature in the Location Management module.

Users can now create specific campaigns for Trustpilot and leverage the power of automated responses based on pre-defined templates. With this enhancement, users gain the ability to create campaigns for Google, Facebook, and Trustpilot, streamlining their review management across multiple platforms. Maximize your efficiency and engage with customers effectively on Trustpilot using LocalClarity's Intelligent Auto Response feature.

LocalClarity introduces two new folders, Closed and Removed, within the ReviewsInbox, providing enhanced organization for users. These folders enable users to efficiently categorize reviews that have been removed from the source (Removed) or do not require a response (Closed). With a clutter-free inbox, users gain better visibility and prioritization, ensuring they stay on top of their review management tasks.

With Review Showcase by LocalClarity, businesses can now embed a visually appealing carousel of their reviews directly on their website. This powerful feature allows users to customize the Showcase to align with their branding, creating a seamless and immersive experience for visitors. By showcasing rotating reviews on their website, businesses can effectively demonstrate positive customer experiences, instilling trust and confidence in potential customers.

Managing locations in LocalClarity is now even more scalable. Users can effortlessly make one-to-many edits across their locations. Adding Holiday/Special hours for all locations is a breeze - simply select all locations, add the hours, and the change will be automatically applied. The time-saving functionality extends to posts as well, allowing users to make posts across multiple locations simultaneously.