The ever-present happy face symbol is added to local packs.

Most-mentioned place reviews give users a snapshot image of the customer experience.

GBP Performance reporting is coming

Hungry diners get at-a-glance restaurant star ratings.

Users can now be notified via their desktop browser of a Google My Business message being left for one of their listings. It is exciting to see Google expand users' functionality in mobile to desktop. This can be in an attempt to provide a unified local search experience.

Small Business Advisor offers a focused, one-on-one video tutorial for local business owners.

GBP phases out the shortname feature.

Revealing competition and phony listings, the label should help local businesses and their customers.

When clicking on a branded pin, users will see an ad in the Knowledge Panel.

Unavailable from GBP dashboard, Google provides a how-to guide.

The opt-in feature means users will see a Google-assigned number, not the customer's actual phone number.

Restaurants feature a booking tab to confirm customers' orders and reservations.

The form allows users to describe the problem they are experiencing.

Keep business information up to date and manage phone calls through the company dashboard.

Designed to level the playing field for local business owners, GBP provides more options.

GBP users can let customers in wheelchairs know what to expect when they visit.

The mobile feature allows customers to specify the date they visited a business.

Service area businesses display differently in local mobile search.

Businesses that make a Google post are highlighted with a red dot attached to their listing.

GBP offers more clarity with regard to its guidelines, outlining what is and is not allowed in Google Posts.