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Guide to Google’s Review Filter: Why Reviews Are Going Missing
Why your Google Reviews May Go Missing

April 20, 2026

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April 29, 2026

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April 30, 2026

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Local SEO Changes

Updates to the local search & maps landscape

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July 28, 2023

Google Merchant Center Includes Customer Support Feature

Retailers are encouraged to take advantage, including support info and return policies.
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July 28, 2023

Google Updates Policies On Automated AI Content

Google has now updated its product ratings policies with guidelines for AI-generated content for reviews.
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July 26, 2023

Google and Bing Ad Revenue Up with Search Traffic

Google and Bing report improvements in profit, revenue, and ad revenue.
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July 5, 2023

How Google's New AI Impacts Local Search

A work in progress, Search Generative Experience is affecting search results.
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June 27, 2023

List of Categories that Require GBP Address Listed

Google Business Profile allows users to select up to 10 categories from a list of 10,000+.
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June 6, 2023

Search Algorithm Ranking Update Volatility June 2023

The article provides a comprehensive overview of the unconfirmed Google Search ranking updates that have been observed since May 22nd, 2023. It discusses the specific changes and examines their potential impact on digital campaigns, emphasizing the importance of reporting and monitoring during this period.
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June 5, 2023

Google Business Profiles Now Display Long Form Videos

In a surprising move, Google has started displaying 30-second videos for select listings in mobile search results. This test is unexpected considering Google's previous lack of support for videos in GBP knowledge panels, marking a significant departure from their traditional approach.
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June 2, 2023

12 Local Search Changes to Know about: Q2 2023

Google has now rolled out generative AI into your search experience. This is a mixed exerience utilzing the Bard generative systems while being powered by PaLM2. This has been designed in mind for search, to show off Google's Logic learning machine technology
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June 2, 2023

How to recover your Google Reviews

Google has now offered users a dedicated form to help your business recover any missing reviews. These reviews have gone missing due to a new AI based review filter in early 2022, which removed legitimate reviews and fake reviews with indifference. This form can allow you to potentially reclaim some of these reviews.
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May 17, 2023

Google Maps services button gets the spotlight

Services button is now one of the first action button on a search in Google Maps - even more prominent than the call, website and directions CTAs. Google wants you to give searchers the answers in the search results.
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May 8, 2023

Google Local Business Panel: Chat With Live Agent

Google has recently introduced "chat with live agent" buttons within targeted local business panels on Google Search. This seems to be a feature of the messaging platform provided through Google Business Profiles.
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May 7, 2023

Google Explore In Search Adds Local Results

For enhanced convenience, Google has integrated local listings into the Explore section, allowing easier access. This update ensures that you receive personalized suggestions, popular destinations, and pertinent details to assist you in exploring new places and making well-informed choices.
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April 27, 2023

Google can now text users to confirm GBP

Users have now documented instances where Google will text owners of a Google Business Profile to verify their information. Google will never ask you to sign up for a service, make a payment, or provide sensitive personal info via calls or texts. You can always opt-out of this service.
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April 7, 2023

10 New Healthcare Verticals added to Local Service Ads

In In the United States, Google has recently broadened its Local Service Ads by integrating ten more healthcare verticals. These expanded options now encompass various specialties such as Allergist, Dentistry, Optometrist, and Physical Therapist, among others.
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March 31, 2023

Google Opening Local Knowledge Panels Directly In Serp

Rather than directing users to the local finder or Google Maps view, Google has implemented a new approach where the business profile panel is displayed directly within the search results when a business in the local pack is clicked. This modification is expected to have an impact on the metric of Google Maps views in GBP Insights.
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March 29, 2023

Google Summarizing the Positive Review Attributes

Google offers a summary of the proportion of positive reviews that include a particular review attribute, which is anticipated to have a significant impact on consumers' buying choices.
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March 27, 2023

'Request A Quote' Feature Earns New Placement in GBP

In a recent update, Google has introduced a prominent and easily accessible placement for the "request a quote" feature on GB Profiles. This enhancement aims to encourage businesses to efficiently engage with potential customers who are actively searching for products or services, resulting in more effective interactions.
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March 24, 2023

Google adds doctors appointment availability to search

If a user is trying to search for a doctor near by, Google will now display what type of appointments are available and the opportunity to book via a link in the Knowledge Panel.
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March 14, 2023

New hotel attribute Accommodation for Ukraine

Hotels now have the ability to add the "Accommodation for Ukraine" attribute to their Google Business listings. Selecting this attribute allows you to offer frree accomodation for your hotel or significant discounts
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February 24, 2023

Owner Review Responses on Local Services Ads

In the mobile view of Google, users have noticed that owner responses to customer reviews are now appearing on Google Local Service Ads. A user could leave a review in LSA but the origin of these reviews being displayed are from GBP listings
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