The new Review Versions download in the ReviewsInbox™ allows users to access every version and edit of their Google reviews, enabling detailed analysis of how customer feedback evolves over time. This industry-first capability helps identify trends and measure the impact of responses or repeat visits.
Department-level listings are one of the best ways to drive incremental local search discovery for your eligible store categories. These listings help your brand appear in more relevant searches, connecting customers to the exact services or products they need. LocalClarity made it easier than ever to manage this complexity.
Introducing to all clients, an industry-first review timeline visibility that captures the complete evolution of customer feedback across your Google Business Profile location reviews.
LocalClarity is thrilled to launch a dynamic new Workspace overview. This overview provides a distinct separate module from your connected profiles. All of your users, profile count, billing details, and automation count can be found there, enhancing user experience and accessibility.
We’re excited to announce a major update to the Local Listing Edit Detail Page! This rebuild streamlines the process of optimizing your listings for Google’s ever-expanding data sets while also supporting Apple, Bing, Yelp, and other search platforms—ensuring your business gets discovered and stands out.
Element-by-element visibility into every data point that differs between your Google Business Profile database and what your customers see in local search and maps. Instantly identify discrepancies, take corrective action, and ensure your business information remains accurate and up-to-date across all platforms.
Announcing significant improvements to the LocalClarity Review dashboard, with the goal of enhancing data visualization and user workflow efficiency. This update introduces new KPIs performance cards, additional charts, and more controls. We're looking forward to your feedback.
Star ratings don’t tell the whole story—but now you don’t have to guess. Our new Sentiment Analysis tools reveal exactly what’s driving customer satisfaction or frustration, so you can stop reacting blindly and start making targeted improvements. No more guessing why your score dropped—now you’ll see the “why” behind every review.
The Retroactive Sentiment Analysis Scans feature has been introduced to empower users to analyze past customer reviews effectively, automating the tagging of topics, sentiment scores, and identified emotions.
Respond to customers faster and more effectively with the new AI Enabled Auto Response on the LocalClarity platform. This powerful enhancement allows you to include AI Agents in your Intelligent Auto Response campaigns. With this release function, you can maintain your unique brand voice while reducing time spent responding to reviews.
