LocalClarity
Get Started
Platform
Core Functionality
Local Listings
Optimize seamlessly at scale
Local Social
Campaigns across locations
Performance
Advanced analytics & tracking
Reviews
Engage to increase
ratings
Keywords
Current & historic
exposure
Reporting
Deliver insights to stakeholders
Distinct Capabilities
Automation
Competitive Intelligence
AI Agents & Workflows
Image Management
Sentiment Analysis
App & Software Reviews
Global Reach
Single-Source-Truth
Resources
Blog
Why your Google Reviews May Go Missing
May 20, 2026
Release Notes
Expanded Shortcut Navigation
July 30, 2026
Roadmap
Enhanced Spreadsheet Workflows
August 12, 2026
Case Studies
Coffee Shop See Impacts in 3 Months
June 6, 2026
Resources
SEO Glossary
SEO Change Log
Support
Knowledge Base
Knowledge Base
Getting Started
Quick Start Guide
Integrations
All Listing & Review Integrations
Support
About Us
Contact Us
Careers
Schedule Demo
Pricing
Pricing Plans
Disruptive, Transparent Pricing
Structural Advantage
Pricing Disruption
Get Started
Login
Get Started
Knowledge Base
FAQ
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
FAQ
General articles
App version and reviewer country for Google Play?
Country of reviewer is not provided by Google Play, but app version is.
Read More
If GBP Performance Data is missing
Google can be inconsistent. Let us know if you see gaps.
Read More
How to Add Social Media Links to your GBP
How to Add Social Media Links to your GBP
Read More
LC2.0: Change Matrix
Familiarize yourself with the updated navigation of LC2.0
Read More
Do keywords in GBP descriptions matter?
GBP locations descriptions don't impact ranking, but help with engagement.
Read More
How to reestablish an API connection for GBP
Resolve expired API tokens to ensure a stable connection between LocalClarity and GBP
Read More
Can I update my Listing's Latitude and Longitude?
Am I able to update the Latitude and Longitude of my listings?
Read More
How does Google calculate a view?
A view is how many unique visitors saw your locations, counting one per visitor.
Read More
How do I get my ProfileID?
Find your profile ID
Read More
Using the Country Code Field for Facebook?
To create new Facebook listings, include the ISD Country Code in column Q of the Google sheet.
Read More
What review sources are available?
Integrate with over 50 global review sources for complete control.
Read More
Can I send reports to non-users?
User's with correct admin privileges can send reports to any email via Report Management Module.
Read More
How do I set up billing?
The process to go from free trial to invoicing.
Read More
Blocking Public From Adding Images to Locations?
Blocking public image uploads isn't possible on Google. Monitor & report spam images as needed.
Read More
Where can I set my language preference?
Users can select from 14 different languages on the login page.
Read More
How do I find my invoice?
Download invoices in Billing details.
Read More
Does review location impact local ranking?
Reviews from distant locations are not yet recognized as a ranking signal.
Read More
When are users logged out due to inactivity?
The default setting will log out any user in the platform after 24 hours and is universal for all users.
Read More
How can I specify my EV charging stations in my GBP
Listing EV charging stations requires Google Maps Content Partners program.
Read More
How do I invite customers to leave a review?
Access the unique link to request a review for each Google listing.
Read More
Editing previously sent review responses
Users can easily edit responses to reviews to maintain full reputation control.
Read More
How are StoreCodes Used in LocalClarity?
Any alpha-numeric structure as long as it is unique for every location.
Read More
How does the public make changes to my GMB listings?
The Public can suggest changes to your business, be aware.
Read More
Viewing local search web traffic in Google Analytics
UTMs help monitor GBP traffic.
Read More
Locating business in a mall or building on Google
Google workaround for listing a business within a business building.
Read More
Tracking Appointment URL Clicks in GBP Insights
How to use UTMs to track GBP insights.
Read More
How long for Google to update Service Item changes?
Google typically reflects Service Item updates within 30 minutes.
Read More
Reporting a negative reviews in Q&A section
Reporting a negative reviews in Q&A section
Read More
Keeping all company stakeholders informed
Send notification and reports to any number of user and non-user emails.
Read More
Why can't I set & forget my GBP listing?
Businesses must be constantly vigilant to maintain data accuracy and take advantage of new exposure oppotunities.
Read More
Factors for Google's Most Relevant Reviews
Google ranks reviews by relevance based on length, keywords, specifics, local focus, and recency.
Read More
Deleted Customer Review? Next Steps
Ask the reviewer for an edit to potentially re-publish the review.
Read More
How to Handle "Pin_Drop_Required" error message
A rare Google error occurs can appear when creating a listing with an address not found in Google Maps.
Read More
Extending the dates of auto-response campaigns
Update the active dates or set to run campaigns indefintely.
Read More
LocalClarity: directory citation management?
Citation management is dying.
Read More
Where has some of the Insights data gone?
Google has shuttered some Insight metrics.
Read More
Creating Review Reports
Workflows to create unlimited scheduled or triggered reports for all stakeholders.
Read More
How do I download all my reviews?
Easily download your reviews in the platform.
Read More
Responding to reviews from the different platforms
API connections ease direct responses while custom workflows support indexed reviews.
Read More
Can LocalClarity request new reviews?
Capabilities are focused on local presence and review flow management.
Read More
How far back do reviews go?
LocalClarity accesses every historic review permitted by source terms and policies (up to 20 years).
Read More
When You See Repeated States/Territories
Some listings have addresses not properly placed onto Google maps.
Read More
Google Post Eligible Categories
Google restricts posts from gun shops, alcohol related, adult, marijuana, etc.
Read More
How to Delete a Sent Review Response
Simple steps to delete or update a response to a review.
Read More
Can you control the order of the GBP Q&A?
Google's algorithm determines Question & Answer order based on user likes. There are no business controls.
Read More
Is white-label available for agencies?
Agencies and enterprise brands have full control over the presentation and user experience.
Read More
Pricing for Full Service Review Management
Factors that influence pricing.
Read More
Standard vs. Data Only Pricing differences
Why Data Only pricing is less than Standard pricing.
Read More
Direct vs. Discover vs. Branded Search Differences
Differences between Direct, Discovery, and Brand searches.
Read More
How do I update billing information?
Go to Settings > Billing details to update payment preferences and access invoices.
Read More
Why can’t I ask for Yelp reviews?
Don't ask customers to leave reviews on Yelp!
Read More
Do you track social media comments?
LocalClarity only has comments from sites with ratings.
Read More
Sharing reviews on the Knowledge Panel
Google doesn't allow review aggregation from sub-listings.
Read More
Control business descriptions on Google Maps
Business Descriptions help customers know what you offer.
Read More
Should I add latitude and longitude to my locations?
Be found easier by setting precise coordinates.
Read More
Are backlinks to GBP pages beneficial?
Links to your website are more important than links to your GBP.
Read More
How do I request a development item?
When two clients request a feature, we prioritize development.
Read More
Downloading your Google reviews
Easily download reviews from specific sources via Data Downloads tab in Settings.
Read More
Can I import reviews into GMB from other platforms?
Reviews from other sources can't be uploaded to Google. Encourage customers to review directly on Google.
Read More
How to remove fake/fraudulent reviews from a listing
Appeal a single review easily: select 'Flag as inappropriate' to report policy violation directly to Google.
Read More
Does Google automatically remove reviews?
Yes, but LocalClarity offers unique tracking and verification tools.
Read More
Removing scheduled and queued Google Posts
Removing scheduled and queued Google Posts
Read More
Negative SEO impact of phone number replacement?
Industry experts see no negative SEO impact from dynamic phone number replacement.
Read More
Can I Turn Off the Q&A Section on Google Business?
Disabling Google Business Q&A isn't generally possible.
Read More
Reporting Duplicate GBP Questions
Appeal irrelevant and duplicate public questions for each listing.
Read More
Error Message: Unclaimed location not supported
Related to review responses for unclaimed listings.
Read More
Error Message: "Insufficient permissions"
The error occurs when the underlying Google login credentials change.
Read More
Error Message "The service is currently unavailable"
This error message represents when Google has a temporary issue. Wait and retry.
Read More
Error Message: "Read timed out"
Google servers remain busy. Wait and try again.
Read More
Error Message: "mybusiness.googleapis.com
The Google API Server is down. Delete and resend response.
Read More
Error Message: "Internal error encountered"
A Google server issue. Wait and retry.
Read More
AI & Creating a new Tone of Voice
Does creating a new AI tone of voice make it the default tone?
Read More
No results found.
Please try different keywords.