This rant is a follow-up to the blog post challenging every CEO to, at least once in their career, wrap themselves in a blanket of customer feedback for an entire week. Invest just one week …
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What Google Review Response Notifications Mean For Your Business
What the New Google Review Response Notifications Mean For Your Business
Google announced on the Google My Business Forum today (May 11, 2018), that when owners respond to reviews, the reviewers will now receive notification …
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11 Steps to Take When Your Competitor is Writing Negative Reviews About Your Business
11 Steps To Take When Your Competitor Is Writing Negative Reviews About Your Business
Running a business of any size can be a great deal of work. As you start to grow and expand you …
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Franchise Review and Reputation Management Unique Issues
Franchise Review And Reputation Management Unique Issues
Franchise businesses face unique challenges in maintaining a high level of customer satisfaction across franchise locations. With many locations to account for, franchisors must set high standards and …
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